What are the available shipping options for bamboo product exports from VNCOMEX?

VNCOMEX offers a variety of transportation options, including both sea and air freight, to accommodate various delivery timelines and budget preferences.

For sample orders, VNCOMEX provides expedited delivery services through Tan Son Nhat International Airport, Noi Bai International Airport, or express services such as DHL, TNT, UPS, EMS, or FedEx.

For containerized export orders, VNCOMEX facilitates transportation from both Hai Phong Seaport and Ho Chi Minh City Seaport as well as various international airports.

Do you provide tracking information for shipped orders?

Certainly, VNCOMEX provides tracking information for all completed export orders. Please kindly get in touch with our support team for further detailed information.

What payment methods does VNCOMEX accept for bamboo product exports?

VNCOMEX accepts various payment methods, including Telegraphic Transfer (TT) and Letter of Credit (LC).

What are the lifespans of your products?

The lifespan of bamboo products can extend from 30 to 50 years when subjected to proper processing. However, the lifespan is also contingent upon the user’s manner of utilization and preservation.

How to maintain bamboo products?

The bamboo products offered by VNCOMEX are remarkably easy to maintain. Kindly refer to the specific product links for detailed maintenance instructions.

Are bamboo products Dishwasher safe?

Yes, bamboo utensils can be washed in a dishwasher.

Are bamboo products microwave safe?

No, bamboo products should not be subjected to excessive heat during microwave reheating. This could potentially affect the lifespan of the products.

Can customers request product samples?

Yes, however, the sample cost is 150% of the price of the actual order. If an actual order is placed, this sample cost will be deducted from that order.

Is VNCOMEX willing to export bamboo products based on samples?

Certainly. We can definitely export items according to customer-requested samples. For more information, please get in touch with our support team.